FAQ Help Center
Can you make machining parts based on our samples?
Yes, we can make measurement based on your samples to
make drawings for machining parts making.
How to enjoy the OEM services?
Usually, base on your design drawings or original samples, we give some technical proposals and a quotation to you, after your agreement, we produce for you.
How soon can I get samples?
Depending on your specific project, it usually takes 10 to 20 days.
Where can I get product&price information?
Send us e-mail , we will contact you as we receive your mail.
CAN I RETURN OR EXCHANGE MY ORDER?
After advising us of the concern, we review the design and samples
to check for inconsistencies. We then fix the complaints and send replacements immediately.
- Unacceptable processing defects
- Fail to meet tolerance requirement
- Incorrect material / finish
CONDITIONS FOR REFUND
REFUNDS ARE QUICKLY PROCESSED UPON CONFIRMATION OF
PRODUCT ISSUES, AND RETURN IS PROCESSED.
- The part is not machinable
- The customer does not agree to rework
- Other reasons
Packaging
ENSURING THAT THE PARTS WE MANUFACTURE ARE OF THE HIGHEST QUALITY IS IMPORTANT. WE KNOW ABOUT THE UNPREDICTABILITY OF LOGISTICS. THEREFORE, WE MAKE SURE WE LOWER THE RISK TO THE PARTS DURING OUR PACKAGING PROCESS.
FOUR LAYERS OFPROTECTION:
1. WRAPPING PAPER
2. EPE
3. FOAM
4. PAPER/WOODEN BOX ARE APPLIED DURING THE PACKAGING PROCESS, ENSURING THAT WE DELIVER THE MOST HIGH-QUALITY AND BEAUTIFUL PARTS TO YOU.
